FAQ
Answers to common questions.
Find answers about our programs, how the process works, safety and compliance, and how to get support.
Leg Up Recovery coordinates your telehealth care, from intake and licensed clinician review to pharmacy fulfillment, delivery, and ongoing patient support.
No. Medical decisions are made by independent licensed clinicians and medical groups. Leg Up Recovery coordinates the intake, pharmacy fulfillment, and patient support, not the medical decision-making.
We are LegitScript verified, work exclusively with licensed pharmacies, and make all of our legal policies publicly available for you to review.
No. Leg Up Recovery is entirely online. All care is delivered through telehealth with medications shipped to your door.
Yes. You can access the patient portal any time from the link at the top of every page or in the footer.
All legal policies (privacy, terms, disclaimer, shipping, and refunds) are linked in the footer of every page and on the compliance page.